Privacy & Security

Tk4 Privacy Policy

Your personal information is our most valued asset. Here you'll find a clear explanation of what data tk4 collects, how it's used, and how it's kept secure.

Last Updated: January 1, 2026
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Transparent Data Policy

1. Introduction

Welcome to tk4. We believe transparency and trust are the cornerstones of a reliable online betting platform. This Privacy Policy explains how tk4 collects, processes, and protects your personal information.

This Privacy Policy applies to our website tk4.run, mobile app, and all associated digital services. By using any of our services, you agree to the terms of this Privacy Policy.

In plain terms: We never sell your information. Your data is used solely to improve our services and keep your account secure.

Your privacy is not just a legal obligation for us — it is an ethical responsibility. We are fully committed to ensuring the digital security of every user in Bangladesh.

2. What Information We Collect

Tk4 collects various types of information, as detailed in the table below:

Data Type Example Mandatory?
Identity Information Full name, date of birth, national ID number Yes
Contact Information Phone number, email address Yes
Financial Information Mobile banking number, transaction history Yes
Device Information IP address, browser type, device model Automatic
Usage Data Pages visited, time spent, and bets placed Automatic
Location Data Approximate Location (IP-based) Automatic

We never collect data unnecessarily. Only information strictly required to deliver our services is gathered.

3. How We Collect Information

Your information may be collected in several ways:

  • Directly from you: When filling out the registration form, updating your profile, contacting support, or completing KYC verification.
  • Automatically: Automatically while you use the platform, via cookies, log files, and other tracking technologies.
  • From Third Parties: From identity verification agencies, payment processors, or fraud prevention services.
  • From public sources: For identity verification purposes using government databases or public records.

4. How We Use Your Information

Tk4 uses your personal information for the following purposes:

  • Account management: To create, verify, and manage your account.
  • Service Delivery: To smoothly operate betting, gaming, lottery, and other services.
  • Payment Processing: To process deposits and withdrawals securely.
  • Security Assurance: To prevent fraud, money laundering, and other illegal activities.
  • Contact: To send account updates, promotional offers, and important notifications.
  • Service Improvement: To analyze your usage and continuously improve the platform.
  • Legal Compliance: To fulfill mandatory information requirements from regulatory authorities.
  • Responsible Gaming: To identify problematic betting patterns and provide appropriate support.

Marketing Communications: We may send you promotional messages. You can withdraw this consent at any time by unsubscribing through your account settings or by contacting support.

5. Sharing Information with Third Parties

Tk4 never sells your personal information. However, it may be shared in the following limited circumstances:

  • Payment Processors: To process transactions via mobile banking services such as bKash, Nagad, and Rocket.
  • Identity Verification Agencies: To complete the KYC process and prevent fraud.
  • Technology Service Providers: Trusted technology partners that support the operation of our platform.
  • For Legal Purposes: In response to a valid order from a court or regulatory authority.
  • In the Event of a Business Change: In the event of a company merger or acquisition, subject to the terms of this policy.

All third-party partners are contractually bound to uphold our privacy standards. They are not permitted to use your data for their own marketing purposes.

6. Cookies & Tracking Technologies

Tk4 uses cookies and similar technologies to enhance your browsing experience. The types of cookies we use:

  • Essential Cookies: These are essential for maintaining login sessions and keeping core services running.
  • Performance Cookies: To monitor page loading speed and overall platform performance.
  • Functionality Cookies: To remember your preferences such as language and theme.
  • Analytics Cookies: To understand user behavior — you are not personally identifiable in this data.

You can manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features.

7. Data Security Measures

Tk4 uses industry-standard security technologies to protect your information:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An extra layer of security during login and withdrawals.
  • Firewall & Anti-Fraud System: Suspicious activity is automatically detected and blocked.
  • Regular Security Audits: Third-party experts regularly audit our systems.
  • Restricted Access: Staff can only access the information relevant to their specific role and responsibilities.
  • Secure Servers: All data is stored in top-tier, high-security data centers.

In the Event of a Data Breach: In the event of a security breach that puts your information at risk, we will notify you and the relevant authorities within the timeframe required by law.

8. Data Retention Period

We don't hold your data any longer than necessary. Here are our general data retention guidelines:

  • Account Information: For the duration of your active account and up to 5 years after closure.
  • Transaction Records: Retained for a minimum of 7 years as required by law.
  • KYC Documents: Up to 5 years after account closure.
  • Usage Logs: Typically up to 1 year.
  • Support Communications: Up to 2 years after resolution.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

9. Your Data Rights

As a tk4 member, you have the following rights over your own data:

Right to Access

You can request to view what information we hold about you.

Right to Rectification

You may request correction of any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data unless we are required to retain it by law.

Right to Object

You can object to marketing communications or certain types of data processing.

Right to Data Portability

You may request a copy of your information in a structured, machine-readable format.

Right to Restriction

You may request that we restrict the processing of your data under certain circumstances.

To exercise any of these rights, please reach out to us at our support email. We will respond within 30 days.

10. Children's Privacy

Tk4 strictly prohibits all services for users under the age of 18. We do not knowingly collect personal information from minors.

For Parents: If you discover that your child has created an account on tk4, please contact support@tk4.run immediately. We will promptly close the account and delete all associated data.

Age verification is an integral part of our registration process. Age is confirmed during KYC through date of birth and identity documents.

11. Policy Updates

Tk4 may update this Privacy Policy at any time. When changes are made, we will:

  • We will update the date on this page accordingly.
  • For significant changes, we'll notify you via email or in-app notification.
  • We will endeavor to provide 30 days' notice before any major changes.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly.

12. Contact Us

For any privacy-related questions, concerns, or requests, please get in touch with us:

Privacy Enquiry Email
privacy@tk4.run
General Support
support@tk4.run
Live Chat
Available 24/7
Response Time
Within 30 Days

Why Trust tk4 with Your Privacy

We don't just write policies — we actively work to protect your data at every step.

End-to-End Encryption

Every transaction and piece of personal data is encrypted with 256-bit SSL — completely secure from end to end.

Your Data Is Never Sold

Tk4 never sells your personal information to advertisers or third parties. This is a core principle we stand by.

Your Data, Your Control

View, correct, or request deletion of your data. You own your data — we don't.

Regular Security Audits

An independent team of experts regularly audits our systems, addressing vulnerabilities before they can be exploited.

Transparent Policy in Bengali

Written in plain, straightforward English to avoid complex legal language, so every member can understand it easily.

Immediate Breach Notification

In the event of a security incident, we will notify you and take the necessary steps as quickly as required by law.


🔒 Your Data Is Secure

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